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Small Group Research
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Computer-Mediated Communication and Group Decision Making

A Functional Perspective

Shu-Chu Sarrina Li

National Chiao Tung University, shuchu{at}mail.nctu.edu.tw, shuchuli{at}gmail.com

This study adopts the functional perspective of group decision making as the theoretical framework to examine the differences between computer-mediated communication groups and face-to-face communication groups in terms of their decision-making process and performance. A field experiment was adopted by the study, which was built into a communication course involving two classes in a national university in northern Taiwan. These classes comprised 23 groups of 4 or 5 members each working for their final group projects. Of the 23 groups, 11 (51 persons) were randomly assigned to perform the task via computer-mediated communication, and the remaining 12 groups (61 persons) via face-to-face communication. The data analysis shows that most findings of the study confirm the notions of media-capacity theories. However, the findings of this study do not support the propositions of the functional perspective of group decision making. More detailed findings are discussed in the article.

Key Words: functional theory • group decision making • group communication • computer-mediated communication • face-to-face communication

Small Group Research, Vol. 38, No. 5, 593-614 (2007)
DOI: 10.1177/1046496407304335
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