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Small Group Research
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Effects of Organizational Support on Potency in Work Teams

The Mediating Role of Team Processes

Frances A. Kennedy

Clemson University, fkenned{at}clemson.edu

Misty L. Loughry

Georgia Southern University

Thomas P. Klammer

University of North Texas

Michael M. Beyerlein

Purdue University

This study focuses on team members' perceptions of organizational support as antecedents of team processes and potency. Potency is team members' collective belief that the team can be effective. In a field study of 39 work teams in six organizations, the authors find a positive relationship between organizational support and potency that is mediated by effective team processes. The authors also find a positive relationship between team processes and managers' ratings of team performance that is mediated by potency. Understanding how organizational support affects potency is important because research has consistently found that potency is strongly associated with team performance, yet little is known about how organizational context affects potency. Therefore, this research has practical as well as theoretical implications.

Key Words: potency • organizational support • team processes • team performance • work teams

This version was published on February 1, 2009

Small Group Research, Vol. 40, No. 1, 72-93 (2009)
DOI: 10.1177/1046496408326744
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